Automated customer care reminder

Sales team members are reminded to contact clients regularly in order to maintain a good working relationship and encourage repeat business. If a client has not been in contact with the company in the past 6 months, a member of the sale team will contact them to check in and see if they need any more service.
The client care reminder robot helps to automate this process by checking the system for all clients that have been out of touch, creating a ToDo for the sales team and writing a message to their SquidWeb team messenger channel.